Delivery information
 
All orders placed Monday through Friday before 10 a.m., for items in stock, are shipped within 24 to 48 hours.
Your orders are always packed with the greatest care. Discretion ensured by neutral packaging
.
Shipping costs include: packaging, handling and postage charged by our service providers.

FREE shipping for orders over 39 euros*

* For Metropolitan France. 
  

 

 
 

LA POSTE, Colissimo 48H: (order placed before 10am)
Order preparation time: 1-2 days
Delivery time: 2/3 days
Flat rate: 5.50 euros per order. FREE* beyond 39 euros of order.
 

 

The products are sent with the delivery note, to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times. 

In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular: street number, building, staircase, access codes , names and/or intercom numbers, etc.). Indeed, it is to this address that the package will be sent. 

Moodyzen cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the possible reshipment of an order will be borne by the buyer.

Some orders will be shipped in 2 separate packages. This is due to the fact that we store some of the products present on our website in our logistics warehouses in France and that certain products (essential oils, certain soaps, bath bombs, etc.) are stored at our partner in Spain. These will therefore be shipped from Spain but the deadlines will be close to those practiced for France (4 to 5 days). (GLS or DPD carrier)

Return of products
 
To be accepted, any return must be reported in advance to our Customer Service. You can contact us by following this link.
The postage fees are paid by the client.
 
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International shipping: One time shipping cost of 11.95€.
We deliver exclusively to the following European countries:

Germany
Austria
Belgium
Denmark
Spain
Estonia
Finland
Hungary
Italy
Latvia
Lithuania
Luxembourg
Netherlands
Poland
Portugal
Czech Republic
Romania
Slovakia
Slovenia
Sweden