Your orders are always packed with the greatest care. Discretion ensured by neutral packaging
Shipping costs include: packaging, handling and postage charged by our service providers.
FREE shipping for orders over 39 euros*
* For Metropolitan France.
LA POSTE, Colissimo 48H: (order placed before 10am)
Order preparation time: 1-2 days
Delivery time: 2/3 days
Flat rate: 5.50 euros per order. FREE* beyond 39 euros of order.
The products are sent with the delivery note, to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or PO boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times.
In order for these deadlines to be respected, the Customer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular: street number, building, staircase, access codes , names and/or intercom numbers, etc.). Indeed, it is to this address that the package will be sent.
Moodyzen cannot be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the possible reshipment of an order will be borne by the buyer.
Some orders will be shipped in 2 separate packages. This is due to the fact that we store some of the products present on our website in our logistics warehouses in France and that certain products (essential oils, certain soaps, bath bombs, etc.) are stored at our partner in Spain. These will therefore be shipped from Spain but the deadlines will be close to those practiced for France (4 to 5 days). (GLS or DPD carrier)
International shipping: One time shipping cost of 11.95€.
We deliver exclusively to the following European countries: